Irvine Carpet One Floor & Home at 514 Bayfield Street, Barrie

Contacts

Phone:
+1 705-728-5566

Address:
514 Bayfield Street, Barrie, Ontario L4M 5A2

Web site:
irvinecarpetonebarrie.com

Categories:
General contractor  

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Reviews

• ★ ★ ☆ ☆ ☆

  05.12.2018

  Jeremy Hanlon
  I had a water leak in my house and the insurance company hired Paul Davis to handle the restoration. Paul David contracted Irvine Carpet One to handle the first floor hardwood floor replacement.
  
  PRE-INSTALL: Easy to reach by phone. I went into the store to look at samples. The entire process is very confusing. To make a long story short the flooring I thought I was getting was not what arrived. Totally different color. Their was a lot of arguing back and forth of who's fault it was. Lesson learned from both my side as well as theirs I believe - get a signature on EXACTLY what wood you are ordering with a picture of the color in that document. I will say this - they moved quickly to find the right wood and have it installed within a couple of days.
  
  INSTALLATION: The actual install looks great. Fantastic really. Very happy with the final product. The bad - and I am truly upset - their installers must have used my unfinished basement to cut their wood. I only have one power outlet down there that has a power bar plugged in powering the hot water heater, deep freeze, etc. They unplugged that to power their tools. They NEVER plugged it back in. I was away for a few days and when I came home to no hot water I realized they never plugged it back in. As such my deep freeze was down for almost 4 days. I was able to recover most of the food - some stuff was ruined. No apology or offer to do anything. Then at the same time I realized that the lights in the basement no longer worked. Their suggestion was to check the light bulbs. Duh! All 4 burt out? No offer to help. I had my insurance company get an electrician and they found that the hammering of the hardwood above broke a junction box's connection. Took 2 minutes to fix. Irvine would have known they broke it as the lights would have been off when they were down there trying to cut wood.
  
  Would I go back again - most likely not. Disorganized pre-install and really unhappy they didn't care about what they did during the install. I will say the flooring itself was great (by Armstrong) and the actual install quality was excellent.

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  ★ ★ ★ ★ ★